
Our team is made up of passionate, results driven professionals focussed on delivering what you need in a way that works for you.
The SSG Team

Ian Blackhall - Managing Director
He excels at breathing fresh life into iconic brands and showing real results. Reviving Nutri-Grain and doubling customer base, revenue, and profits in under a year.
Now a director at SSG, Ian guides SMBs through the Discovery Roadmap, delivering bullet-proof strategies and performance plans. From manufacturing and distribution to retail and services, he interacts deeply with clients and crafts plans that stick. His passion lies in using tech, strategy, and empathy to unlock brand and team potential.

Michael Butler - Founder
His entrepreneurial spirit shines through in how he leads SSG working directly with hundreds of SMB owners, mastering everything from high-level strategy to rolling up his sleeves on sales calls and workshop delivery. Michael’s formula? Combine hands-on involvement with disciplined strategic frameworks, anchored around his proprietary Discovery Roadmap.

Katherine Aitken - Business & Marketing Manager
Katherine brings empathy and insight to the table consulting for small and medium businesses, but having navigated the highs and lows as a hospitality business owner. That dual perspective sharpens her ability to diagnose what matters most.

Hayden Harvey - Client Director
That same curiosity fuels his SMB consulting: developing strategic frameworks from zero, launching new‑to‑market brands, and guiding expansion efforts. He’s also co‑founded a hospitality business, blending entrepreneurial grit with strategic precision.

Paul Capper - Client Director
Paul brings a blend of marketing savvy, entrepreneurial experience, and strategic management—from leading The Bradford Exchange’s direct-to-consumer model to founding his own retail‑tech startup, Beyond The Label.
His deep P&L fluency has consistently driven both sales and profit across diverse markets and channels.
At SSG, he guides Australian SMBs with pragmatic, outcome‑focused advice mixing startup agility with structured strategy to unlock sustainable business growth.

Frank Burke - Finance
He’s built finance teams and IT infrastructure from scratch in family-owned enterprises standardising contracts, restructuring, and embedding agile infrastructure to support growth. His communication, partnership, and development skills make him a change agent wherever he lands.

Mike Betts - Operations
He’s helped SMBs introduce forecasting systems, fix invoicing issues, implement warehouse management platforms—and transformed freight operations from fragile to frictionless. He doesn’t just deliver change; he ensures it's owned by his clients long-term.

Katie Hunter - Marketing
For SMBs, Katie’s approach is refreshingly straightforward—find the anchor point, keep it simple, and let that clarity endure long after the initial push. It’s marketing with staying power.

David Phillips - Sales
His SME work includes launching greenfield operations in Indonesia, scaling a Hong Kong tech firm from 40 to 200 staff in four years, and steering businesses through the Global Financial Crisis. David’s culture-aware approach makes every sales plan profitable, sustainable, and human.

Heinrich Venter -
With expertise across strategy, M&A, and go‑to‑market design, Heinrich brings a hands‑on, partnership‑driven approach—guiding SMB leadership teams to navigate complexity, seize opportunity, and scale with confidence.

Karly Jones - People
Having worked with with many SMB's she understands their world intimately. She’s guided businesses through building HR systems, process rollouts, and engagement programs always with resourcefulness, care, and a human-centric mindset.

Paul Ridoutt - Marketing
Passionate about mid‑market, fast‑growing businesses, Paul excels at helping SMBs make smart choices from budgeting to solution design and implementation. He brings a mindset grounded in teamwork, culture, and sustained high performance.

Katja Thies - Marketing
Beyond that, she’s driven over 50 successful product launches—from nutrition to pet food—guiding SMBs with full P&L accountability and enduring growth strategies that span customer insight through innovation, marketing strategy, and team leadership.

Jake Hampton - Digital
He helps SMBs use digital strategy not as an afterthought but as the engine of growth—making performance measurable, accountable, and aligned with broader business strategy. By blending creativity with sharp analytics, Jake ensures every dollar spent works harder. His passion lies in demystifying digital for business owners, giving them the confidence to embrace technology as a growth driver, not a challenge.

Martin Vana - Finance
He’s passionate about empowering non‑finance stakeholders boosting financial literacy across teams and using innovative, sustainable strategies to drive business growth through clear, collaborative leadership.

Scott Noble - Sales
Scott brings hands‑on insight into SMB struggles from shifting margins to economic uncertainty and delivers cost‑effective consulting, helping businesses regain momentum and clarity.

James Fitzpatrick - Sales
He also enjoys guiding future sales leaders, driving decision-making across business functions, and upgrading sales organisation effectiveness for SMBs. Strategy, structure, and people development, he covers it all.